Vudoir F.A.Q.


General Questions

1What is the OneDecision?
The Vudoir OneDecision is a personalized, real-time stylist helping customers to take a decision while shopping on their favorite fashion e-Commerce.

Tip: if you are a customer in need of a second opinion, but your favorite e-Commerce does not have Vudoir OneDecision yet, drop us an e-mail at [email protected]. We will contact them immediatelly! :)
2How does it work?
While surfing on the e-Commerce, the person sees an icon with a balloon message saying something like "if you want a second opinion, click here".

On desktop: once clicked on the icon, a widget will open up, inviting the person to drag and drop two pictures of two different products and to add a description of the doubt (optionally). When dragging in the second picture, a post will be automatically created inside the Vudoir App and the community will start voting and commenting. The creator of the post will receive a real time feedback (votes and stylists comments) in real time and without leaving the desktop shopping experience.

On mobile or tablet: once clicked on the icon, a widget will open up, inviting the person to select two pictures of two different products from a carousel of available pictures and, optionally, to add a description of the doubt. When selecting the second picture, a post will be automatically created inside the Vudoir App and the community will start voting and commenting. The creator of the post will receive a real time feedback (votes and stylists comments) in real time and without leaving the mobile shopping experience.
3How do I integrate it on my website?
OneDecision is a JavaScript widget very easy to integrate. Once your account has been created and configured, you will have to add one line of code in your website footer, and one tag in the conversion page to track the conversion rate. No headaches, no background, no API. As easy as... 1,2,3.
4Can I configure the Widget look & feel?
Of Course! Once we created your OneDecision account we provide you with your OneDecision Manager (ODM) account. The ODM is a web console from which you will be able to configure every little detail of your widget. If you need any help in setting up your account, contact our support at [email protected]. They will be happy to help! :)
5What else can I configure?
With the OneDecision Manager you can configure: widget active time (on desktop and/or on mobile), on which pages it will appear, the position of the icon, the welcome message, which pictures a user will be able to drag or select in order to create a post. In one word... everything!
6Do you provide any usage statistic?
Yes! Go to your OneDecision manager account, scroll down to the widget list and click on "Stats". You will be able to see a summary of your users behaviors, devices, conversions and post.
In case you want the whole data set in a friendly format, just download all the data in Microsoft Excel format.

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